Privacy policy

Effective Date: March 11, 2026

Last Updated: March 11, 2026

Innerceuticals LLC (Innerceuticals, we, us, or our) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.innerceuticals.com (the Site).

Please note: All product purchases are completed exclusively through Amazon.com. Innerceuticals does not operate an online store, accept payments, or process transactions directly through this Site.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

Contact us via email or a contact form
Sign up for our newsletter or email communications (when available)
Submit inquiries about our products

This may include your name, email address, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Site, certain information may be collected automatically through Shopify's native platform functionality and standard web technologies, including:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring URLs
Cookies and similar tracking technologies

This data is collected to understand how visitors interact with our Site and to improve user experience. We do not currently use third-party advertising pixels (such as Meta Pixel or TikTok Pixel), though this may change in the future and this Policy will be updated accordingly.

1.3 Information We Do Not Collect

We do not collect payment information, order history, or purchase data. All transactions occur on Amazon.com and are subject to Amazon's Privacy Policy.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To operate, maintain, and improve the Site
To respond to your inquiries or requests
To send you newsletters or product updates, if you have opted in
To analyze usage trends and monitor Site performance
To comply with applicable legal obligations
To detect, prevent, or investigate fraud or security incidents

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies as part of Shopify's standard platform functionality. Cookies are small data files stored on your device that help us understand Site traffic and improve functionality.

Types of cookies that may be used include:

Essential cookies – necessary for the Site to function properly
Analytics cookies – used to track Site visits and usage patterns
Preference cookies – used to remember your settings or preferences

You can control cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality. For more information on how Shopify uses cookies, please visit Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

4. Third-Party Services

Our Site is hosted on Shopify, Inc. As a result, certain data about your visit may be processed by Shopify in accordance with their privacy practices. We encourage you to review Shopify's Privacy Policy.

All product purchases are fulfilled through Amazon.com. Amazon operates independently and has its own privacy practices, which govern all transactions made through their platform.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. You may request deletion of your personal information at any time by contacting us (see Section 9).

6. Your Rights (U.S. Residents)

Depending on your state of residence, you may have certain rights regarding your personal information, including:

The right to know what personal information we have collected about you
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell your data)
The right to non-discrimination for exercising your privacy rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). To exercise any of these rights, please contact us at legal@innerceuticals.com.

7. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at legal@innerceuticals.com and we will take steps to delete it.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.